In your next sales call, ask these 6 rapport-building questions. Have you ever received a sales call that started with a casual "How are things going?" question? Rapport-building questions, like this one, can help you create a relationship.However, a simple question like "How's it going?" has been so overdone that it sounds rehearsed and…

One of the oldest and most popular methods of marketing is lead generation. Marketers have adopted this methodology in one way or another, since years. Regardless of it being one of the most used methods, even experienced marketers sometimes face lead generation challenges while collecting and accumulating genuine leads. This blog talks about lead generation…

Contact centres are sophisticated operating facilities that employ a variety of tools and software to provide an exceptional customer experience at a low cost. Improvement in contact centre performance is always critical to achieve, hence constant tracking of outbound call centre metrics help businesses as well as clients gauge constant growth and conversions for the…