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Who are we

We Are Agile

We transform the entire customer experience, by empowering and developing our team, enabling technology to drive innovation, and continually improving our processes.

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What We Do


NCRI By The Numbers


Why Choose Us

At NCRI we value our clients and strategic partners, providing them with the best, most cost-effective business solutions. Bringing cutting-edge technologies and innovative strategies to the table, because we believe when we grow, you grow.

data analytics services & solutions
we promise

We Promise Integrity

Our Driving Force

Asif Mirza


Haroon Mahmood

President Asia

Susan Bowman

Vice President, Human Resources

Joe DiNunzio

Chief Strategy Officer

Rick Petrella

E.V.P of Technology

Ayesha Mirza

Director Finance

What Our Clients Say

I would like to recognize NCRi for being an instrumental partner in performance across multiple segments on our portfolio. It’s critical to our brand that we have partners who can share in resources when needed, while keeping our brand’s reputation and customer experience as a top priority.

Vice President

Canadian Telecom Company

Over the years i have come to appreciate that this organization truly embraces the partnership mentality in a client driven business

Executive Vice President

Canadian Bank

We are very pleased with the reliability and professionalism of NCRI and would highly recommend them to any company looking for excellent results with great customer service.

Vice President

Financial Services Client

Our team recognizes the skills of NCRI as an instrumental partner in performance. NCRI has consistently surpassed other companies that we have worked with.

Senior Manager

Financial Services Client

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